Privacy Policy

Last updated: 4/09/2026

At ALEX STORE, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from.

. Information We Collect

When you visit our store, place an order, create an account, or contact us, we may collect information such as:

• Your name
• Billing and shipping address
• Email address
• Phone number
• Payment and transaction information
• Order details and purchase history
• Information you provide when contacting customer support
• Device, browser, IP address, and website usage information

We only collect information that is reasonably necessary to operate our store and provide our services.

. How We Use Your Information

We may use your personal information to:

• Process and deliver your orders
• Process payments and prevent fraudulent transactions
• Provide customer support
• Communicate with you about your orders
• Send promotional emails or marketing communications where permitted by law
• Improve our products, website, and customer experience
• Comply with legal and regulatory requirements

. Shopify

Our online store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and process your orders.

Shopify may collect and process personal information in accordance with its own privacy practices. You can learn more about how Shopify handles personal information through its privacy policy.

. Payments

When you make a purchase, your payment information is processed through our payment providers. We do not normally have access to your complete payment card details.

Payment providers may collect and process information necessary to securely process your transaction and prevent fraud.

 Cookies and Similar Technologies

We use cookies and similar technologies to help our website function properly, remember your preferences, understand how visitors use our website, and improve your shopping experience.

Some cookies may also be used for analytics or advertising purposes, where permitted by law.

You may be able to control or disable certain cookies through your browser settings or our cookie preferences tool.

Marketing Communications

If you subscribe to our newsletter or otherwise provide consent to receive marketing communications, we may send you information about new products, promotions, offers, and updates.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us at alex.gensousfr@gmail.com.

Sharing Your Information

We may share your information with trusted service providers who help us operate our business, including:

• Shopify and e-commerce service providers
• Payment processors
• Shipping and delivery companies
• Website analytics and marketing providers
• Customer service providers
• Professional advisers where necessary

We do not sell your personal information to third parties.

We may also disclose information where required by law, legal process, or to protect our rights, customers, or business.

 Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements.

 Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information in certain circumstances
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request a copy of your information in a portable format

To exercise your rights, contact us using the details below. We may need to verify your identity before completing certain requests Children's Privacy

Our website is not intended for children, and we do not knowingly collect personal information from children.

 Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We recommend reviewing their privacy policies before providing personal information.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

ALEX STORE
Email: alex.gensousfr@gmail.com
Address: 
Website: